Cloud Torque Global Status - Incident history https://status.cloudtorque.global Cloud Torque Global Tue, 25 Nov 2025 20:00:00 +0000 Scheduled Maintenance – Hamilton Data Centre (Third-Party Facility) Type: Maintenance Duration: 6 hours Affected Components: Virtual Servers, 3CX Services, , Primary Transit , Web Servers, Secondary Transit, Datacentre - Hamilton → Nov 25, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 26, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 25, 20:00:00 GMT+0 - Identified - Our Hamilton Data Centre provider will be performing a scheduled maintenance window to upgrade the facility’s UPS hardware. This forms part of their ongoing program to improve reliability, redundancy, and long-term sustainability of the power infrastructure that supports the CloudTorque servers we colocate there. **Purpose of Maintenance:** To upgrade the UPS hardware and enhance the stability and performance of the power systems within the facility that houses our equipment. **Customer Impact:** The risk of service impact is low. No interruptions are expected, and the facility operator will be taking all necessary precautions to prevent disruption. However, there is a slightly elevated risk during the maintenance window. Type: Maintenance

Duration: 6 hours

Affected Components: , , , , ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 26</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our Hamilton Data Centre provider will be performing a scheduled maintenance window to upgrade the facility’s UPS hardware. This forms part of their ongoing program to improve reliability, redundancy, and long-term sustainability of the power infrastructure that supports the CloudTorque servers we colocate there. **Purpose of Maintenance:** To upgrade the UPS hardware and enhance the stability and performance of the power systems within the facility that houses our equipment. **Customer Impact:** The risk of service impact is low. No interruptions are expected, and the facility operator will be taking all necessary precautions to prevent disruption. However, there is a slightly elevated risk during the maintenance window..</p> ]]> Tue, 25 Nov 2025 20:00:00 +0000 https://status.cloudtorque.global/maintenance/cmidqchma014kn4vae3sb0y7a https://status.cloudtorque.global/maintenance/cmidqchma014kn4vae3sb0y7a Cloudflare DNS Outage Type: Incident Duration: 1 hour and 16 minutes Affected Components: , Third Party: Cloudflare → Oceania → Auckland, New Zealand - (AKL), Third Party: Cloudflare → Oceania → Christchurch, New Zealand - (CHC), DNS → Jul 14, 23:28:30 GMT+0 - Resolved - This incident has been resolved. Jul 14, 22:12:54 GMT+0 - Identified - We are currently investigating an issue with Cloudflare DNS services. This outage is affecting website availability and performance for users attempting to access pages. While the websites themselves remain operational, DNS resolution failures may prevent them from loading correctly or in a timely manner. We are monitoring the situation and will provide updates as we receive more information from Cloudflare. Jul 14, 23:01:22 GMT+0 - Monitoring - Cloudflare has implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 hour and 16 minutes

Affected Components: , ,

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>23:28:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>22:12:54</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating an issue with Cloudflare DNS services. This outage is affecting website availability and performance for users attempting to access pages. While the websites themselves remain operational, DNS resolution failures may prevent them from loading correctly or in a timely manner. We are monitoring the situation and will provide updates as we receive more information from Cloudflare..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>23:01:22</var> GMT+0</small><br><strong>Monitoring</strong> - Cloudflare has implemented a fix and are currently monitoring the result..</p> ]]> Mon, 14 Jul 2025 22:12:54 +0000 https://status.cloudtorque.global/incident/cmd3nt9nd01zywp3tqnk9t5mk https://status.cloudtorque.global/incident/cmd3nt9nd01zywp3tqnk9t5mk